AI-Powered Remote Stop Requests for Smarter Transit
Reducing Pass-Ups and Enabling Reliable Pickups
LookingBus tackles one of the most common (and frustrating) complaints in transit: buses failing to pick up riders waiting at the stop. These pass-ups (pass-bys) leave riders stranded and disrupt their daily plans.
LookingBus is a remote stop request system, functions like the in-bus stop request button riders use to signal they want to get off. Instead, it alerts drivers when riders are waiting to board, and works remotely through AI-powered software with no hardware at the stop.
Let’s give drivers the tools they need and riders the service they deserve.
Reach out to see how LookingBus can strengthen your transit system today.
Transit Technology for Reliable Fixed-Route Service
Reduce Pass-Ups
Smart technology that makes a difference in rider experience. Every missed pickup is one too many, and no rider should be left behind.
Smart Stop Request
Similar to an in-bus stop request, a real-time alert is sent remotely to the relevant bus when riders are waiting to board at the next stop.
Transit Accessibility
Enhance accessibility by ensuring all riders are noticed, including people with disabilities who are often ignored.
Data Insights
A dashboard with live notifications and detailed data for real-time issue resolution and deeper performance analysis.
What is LookingBus?
Transportation Technology for Tackling Pass-Ups in Fixed-Route Service
LookingBus is an AI-powered solution that targets bus pass-bys, ensuring riders aren’t left stranded at stops. Designed for transit agencies prioritizing reliability, safety, and accessibility, LookingBus integrates with existing fixed-route transit systems to alert drivers when passengers are waiting at the next stop. This helps agencies provide consistent, accessible services for all riders, especially individuals with disabilities. LookingBus is tailored to work for every rider, with implementation varying depending on each transit agency’s policies.
Why are Pass-Bys a Problem?
Pass-ups | Mishaps | Missed stops
Missed Stops Disrupt Riders and Impact Transit Reliability
Pass-bys are more than missed buses, they’re missed opportunities. When buses pass riders by, people are left stranded, missing work, medical appointments, and other essential needs. For those who depend on transit like riders with disabilities, the impact is even more harmful, limiting independence and participation in community life.
Pass-bys are among the most common transit complaints and should no longer be overlooked. LookingBus gives agencies a proactive way to reduce pass-bys, strengthen reliability, and deliver the accountable service riders expect.
How Does LookingBus Work?
When a rider (using the LookingBus app) arrives at the stop, the system automatically sends a stop request to let the bus know someone is waiting. Then, this remote stop request is displayed to the bus operator. In parallel, riders receive updates as their bus approaches, and dispatch operators stay informed via the dashboard.
- Targeted alerts sent only to the relevant bus
- Right timing, just before approaching the stop
- No hardware at the stop
- All activity is logged for analysis
Built around real-time alerts, LookingBus offers a simple, foolproof solution to missed pickups that’s both cost-effective and easy to adopt.
Who Needs LookingBus?
Transit agencies that care about reliability, safety, and rider experience
LookingBus is essential for transit agencies that prioritize quality service and put their riders first. Some say bus operators just need to be more attentive, but even the most skilled drivers miss riders. It is an unavoidable reality of a complex system. The solution is not to expect human perfection but to provide better tools without adding workload or distraction. With the right technological tools, drivers can better serve their riders, reduce missed pickups, and build trust in the system.
Accessibility and Inclusion in Public Transit
Expanding Rider Options on Fixed-Route Buses
Some might argue that riders with disabilities who face the most challenges from pass-bys can simply rely on paratransit. The reality, however, is that paratransit is costly for transit agencies and often overbooked.
By improving accessibility on fixed-route buses and offering more flexible options for riders who don’t strictly need paratransit, agencies can reduce pressure on paratransit while simultaneously enhancing both modes of transportation. Making fixed-route service more reliable and inclusive benefits all riders and strengthens the overall transit system.
Driving Innovation in Public Transportation
AI Solutions for Modern Transit
As transit systems evolve, LookingBus remains committed to advancing accessibility and embracing innovation in multiple ways. By tackling both current and emerging transit challenges, LookingBus sets a new standard in public transportation reliability, inclusivity, and service quality.
Supporting Zero Emission Buses (ZEBs)
LookingBus supports transit agencies in adopting Zero Emission Buses (ZEBs) by addressing challenges faced by riders with visual impairments who rely on auditory cues.
Contact
Location:
Palo Alto, CA | Ann Arbor, MI
Call:
+1 (650) 427-9102
