About

LookingBus is an AI-driven technology that reduces bus pass-bys, ensuring every rider is noticed and every driver is informed. By enhancing boarding reliability, LookingBus supports transit agencies in delivering a safer, more accessible, and frustration-free experience for all riders.

Our technology integrates seamlessly with existing ITS bus systems, allowing agencies to enhance accessibility, build rider trust, and optimize operational efficiency without the need for additional hardware.

What

LookingBus is an AI-powered technology designed to mitigate bus pass-bys, ensuring that riders aren’t left stranded at stops. This technology is essential for transit agencies focused on delivering reliable, accessible transportation. Integrating seamlessly with existing transit systems, LookingBus alerts drivers when someone is waiting at the next stop, helping agencies provide dependable and inclusive service for all riders, particularly individuals with disabilities.

Why

Pass-bys—also known as pass-ups, missed stops, or mishaps—disrupt daily routines, disproportionately impact those who rely on public transportation, and are a top complaint among transit agencies. For riders, especially individuals with disabilities, being left behind at the stop can lead to missed appointments, job lateness, and a loss of confidence in transit. LookingBus addresses these challenges, helping agencies reduce frustration and improve the rider experience by ensuring no one is unintentionally left waiting.

Who

LookingBus is essential for any transit agency dedicated to rider experience and safety. By reducing pass-bys, enhancing boarding accessibility, and increasing operational efficiency, our technology supports agencies focused on delivering reliable, inclusive service for all riders. With real-time alerts, drivers can stay focused on the road, know when riders are waiting, and plan ahead to stop at accessible locations, ensuring a safer and smoother experience for everyone, especially those with disabilities.

How

LookingBus uses AI-driven alerts to notify drivers when riders are waiting at the next stop. Unlike hardware-intensive systems, LookingBus is software-based, integrating smoothly with existing CAD/AVL systems and requiring no additional hardware. This streamlined approach makes it affordable and easy for transit agencies to adopt, empowering drivers to provide safe, efficient service without unnecessary distractions.

Accessibility

LookingBus promotes equitable access to public transportation by addressing barriers faced by riders with disabilities. With real-time alerts, riders are assured that their buses will stop for them, reducing dependence on expensive paratransit options and fostering an inclusive transit system. This dedication to accessibility aligns LookingBus with ADA standards and enables agencies to serve communities more effectively.

Data

LookingBus integrates with major CAD/AVL systems, allowing agencies to enhance service oversight through comprehensive data and analytics. Through the LookingBus dashboard, dispatch teams gain real-time visibility into service performance, review trip logs, and analyze pass-by incidents. These insights improve immediate response capabilities, inform long-term service planning, and strengthen accountability, empowering agencies to deliver more reliable and rider-centered transit services.

Innovation

As transit systems evolve, LookingBus remains committed to improving accessibility and embracing innovation. For example, it supports transit agencies in adopting Zero Emission Buses (ZEBs) while addressing challenges for riders who rely on auditory cues. Another example is that, as an AI-driven, software-based solution, LookingBus integrates with existing AVL systems to enhance services without requiring additional hardware.

LookingBus is dedicated to ensuring these advancements do not compromise accessibility. By addressing both current and emerging needs of transit agencies and their riders, LookingBus advances a future where public transportation is reliable, inclusive, and accessible to all, setting a new standard in rider experience and service quality.